Responsible AI & Acceptable AI Use Policy

1. Overview

Terraform Academy incorporates AI-powered features to support cloud infrastructure learning, provide contextual assistance, and enhance the educational experience. These features are powered by large language models (LLMs) operated by third-party providers.

This Policy ("AI Policy") establishes the rules governing your use of those features. It exists to protect you, other users, and the integrity of the platform. We are committed to deploying AI responsibly and providing you with clear expectations about AI capabilities and limitations.

This AI Policy supplements — and does not replace — our Terms of Service. The Acceptable Use Policy within the Terms of Service continues to apply to all platform activity, including AI feature usage.

2. Scope — AI Features Covered

This Policy applies to all AI-powered features on Terraform Academy, including but not limited to:

• TCv7 Chat (HashiCorp Hub) — Conversational AI assistant with live access to HashiCorp platform status, provider registry data, and incident information.
• AI Coach (Labs & Certifications) — In-lab AI guidance and hint system for interactive labs and certification prep modules.
• Provider Release Analysis — AI-generated summaries and review recommendations for Terraform provider releases.
• IaC Debug Assistant — AI-powered Terraform error explanation and fix suggestion tool in IaC Arena and VS Battle games.
• Any future AI features added to the platform that involve sending user input to a third-party AI model.

This Policy applies regardless of how you access these features — via web browser, iOS app, Android app, Progressive Web App (PWA), or Discord Activity.

3. Acceptable Use — Prohibitions

You may not use, or facilitate or allow others to use, any AI feature on Terraform Academy:

3.1 Harmful & Illegal Use

• For any illegal, fraudulent, or unauthorized purpose;
• To threaten, incite, promote, or actively encourage violence, terrorism, or other serious harm;
• To harass, harm, abuse, bully, stalk, or encourage harm against any individual or group;
• For any content or activity that promotes, depicts, or solicits child sexual exploitation or abuse (CSEA).

3.2 Disinformation & Deception

• To intentionally generate, spread, or amplify disinformation or misleading content;
• To create deceptive content designed to impersonate another person, company, or AI system;
• To depict a person's voice, likeness, or identity without their explicit consent, including unauthorized impersonation or non-consensual synthetic media.

3.3 Privacy Violations

• To violate the privacy rights of others, including unlawful tracking, surveillance, identification, or profiling;
• To input, upload, or process personal information belonging to others (including names, email addresses, phone numbers, financial details, medical information, or government ID numbers) without proper authorization;
• To attempt to extract or reconstruct personal information about other users or individuals from AI outputs.

3.4 Security & System Integrity

• To attempt to bypass, circumvent, or disable safety filters, guardrails, content moderation systems, or other protective measures built into the AI features;
• To engage in prompt injection attacks — that is, crafting inputs designed to override system instructions or manipulate the AI model into acting against this Policy or the platform's terms;
• To attempt to extract system prompts, API keys, admin credentials, internal configuration, or any other non-public information from AI responses;
• To use AI features to develop, test, or refine automated attacks, exploits, or malicious tools targeting any system.

3.5 Off-Topic & Misuse

• To use AI features for purposes unrelated to cloud infrastructure, Terraform, IaC learning, or the educational scope of this platform;
• To abuse daily chat limits, tier access controls, or rate limits through automation, scripting, or any other means;
• To use AI features to generate spam, unsolicited commercial messages, or bulk content for distribution.

4. Responsible AI Requirements

4.1 Not for Consequential Decisions

AI features on Terraform Academy are designed exclusively for educational purposes within the cloud infrastructure and IaC learning context. They are not designed or appropriate for use in making consequential decisions, including but not limited to:

• Medical, clinical, or health-related decisions;
• Legal advice or guidance in legal proceedings;
• Financial advice, investment decisions, or credit assessments;
• Employment, hiring, or termination decisions;
• Access to housing, government benefits, or other critical services;
• Educational admissions or credentialing decisions;
• Any situation where an error could result in physical harm, financial loss, or violation of rights.

If you use AI features in contexts that may have significant real-world impact, you are responsible for implementing appropriate human oversight, independent verification, and use-case-specific safeguards.

4.2 Human Oversight

AI-generated outputs should always be reviewed by a qualified human before being relied upon in any production, commercial, or high-stakes environment. Do not deploy Terraform configurations, infrastructure designs, or security configurations generated by AI features without independent expert review.

4.3 Verification of Technical Accuracy

Terraform configurations, provider syntax, API references, and infrastructure patterns generated or suggested by AI features must be independently verified against official documentation from the relevant provider (HashiCorp, AWS, Google Cloud, Microsoft Azure, etc.) before use. AI outputs may reflect outdated information, contain errors, or omit important considerations.

5. AI Output Accuracy & Limitations

5.1 No Guarantee of Accuracy

CoGen, LLC makes no representation or warranty, express or implied, regarding the accuracy, completeness, reliability, or fitness for purpose of any AI-generated output. AI responses should be treated as a starting point for learning and exploration — not as authoritative technical documentation.

5.2 Live Data Features

Some AI features (such as TCv7 on the HashiCorp Hub) incorporate live data from third-party APIs including the HashiCorp Status API and Terraform Registry API. While we strive to display current data, the accuracy and availability of this data depends on third-party services outside our control. Live data may be delayed, incomplete, or unavailable during outages.

5.3 Hallucinations & Errors

Large language models can produce "hallucinations" — confident-sounding responses that are factually incorrect. This includes plausible-sounding but non-existent resource names, provider arguments, version numbers, or API behaviors. Always verify any specific technical claim against official documentation.

5.4 Not Professional Advice

Nothing generated by any AI feature on this platform constitutes professional advice of any kind, including legal, financial, medical, security, or architectural advice. Always consult qualified professionals for matters with significant real-world consequences.

6. Data, Privacy & Third-Party AI Processing

6.1 Data Sent to AI Models

When you use an AI feature on this platform, your input (the text you type or submit) is sent to our backend API and then forwarded to a third-party AI model provider for processing. By using AI features, you acknowledge and consent to this processing.

6.2 OpenAI Processing

Our AI features are currently powered by OpenAI, LLC. Your inputs and the resulting AI responses are processed by OpenAI's infrastructure in accordance with OpenAI's Privacy Policy and Usage Policies. We access OpenAI models via API under OpenAI's enterprise API terms, which include data processing commitments.

6.3 Data Minimization & What We Do Not Send

Our AI system prompts and context injection are designed to provide AI features with platform data (such as live status information) without sending unnecessary personal information. However, any text you type into an AI input field is transmitted as part of your request. You should not include:

• Passwords, API keys, access tokens, or other credentials;
• Personal information about yourself or others (e.g., full names, email addresses, SSNs, financial account numbers);
• Proprietary or confidential business information;
• Protected health information (PHI) or medical data;
• Any other sensitive information you would not want processed by a third-party AI provider.

6.4 Chat History & Retention

AI conversations on this platform are not persistently stored on our servers. Chat messages within a session exist only in your browser's memory and are cleared when the session ends or the page is refreshed. However, requests are processed through our Cloudflare Worker infrastructure and may appear in standard access logs for security and debugging purposes, subject to standard log retention policies.

6.5 No Training on Your Inputs

We do not use your AI interaction inputs to train, fine-tune, or improve our own AI models. Our use of the OpenAI API is subject to OpenAI's data usage policies, which you can review at openai.com/policies/api-data-usage-policies.

6.6 Usage Limits & Tier Controls

AI feature usage is subject to daily limits based on your subscription tier (Free, Pro, MAX). These limits are stored locally in your browser using localStorage and reset daily. Usage counts are not synced to our servers.

7. User Responsibility

You and your end users are solely responsible for all decisions made, advice given, actions taken, and failures to take action based on your use of AI features on this platform. CoGen, LLC is not liable for any outcome resulting from reliance on AI-generated content.

You are responsible for ensuring that your use of AI features complies with all applicable laws, regulations, and rules in your jurisdiction. This includes, but is not limited to:

• The EU Artificial Intelligence Act (EU AI Act) if you are located in or serving users in the European Union;
• Applicable data protection laws (GDPR, CCPA, and others) when processing personal data through AI features;
• Sector-specific regulations (healthcare, finance, legal) if you are using AI outputs in regulated contexts;
• Export control laws and sanctions regulations.

If you are using Terraform Academy in an enterprise or organizational context and deploying AI-assisted configurations in production, you are solely responsible for validating outputs, obtaining appropriate authorizations, and ensuring compliance with your organization's policies.

8. Enforcement

CoGen, LLC reserves the right to investigate suspected violations of this Policy and to take any action we deem appropriate, including:

• Issuing warnings;
• Temporarily or permanently restricting access to AI features;
• Suspending or terminating your account;
• Reporting illegal activity to appropriate authorities;
• Taking legal action for damages caused by violations.

We reserve the right to modify, limit, or discontinue AI features at any time without prior notice. Enforcement decisions are made at our sole discretion and are not subject to appeal.

9. Changes to This Policy

We may update this AI Policy from time to time as our AI features evolve, as new regulations come into effect, or as third-party AI providers update their own policies. Material changes will be communicated via platform notice or email. The "Last Updated" date at the top of this page reflects the most recent revision.

Your continued use of AI features after any changes to this Policy constitutes your acceptance of the updated terms.

10. Contact

If you have questions about this AI Policy, want to report a potential violation, or believe an AI feature has produced harmful or inaccurate content, please contact us:

CoGen, LLC
Email: [email protected]
Website: www.terraformacademy.app

Related policies: Terms of Service · Privacy Policy · Cookie Policy